privacy policy

Privacy and Data Protection

At Avenue88, we respect the privacy of our customers and are committed to protecting the personal data collected through the store, in accordance with the Egyptian Personal Data Protection Law No. 151 of 2020.

Data We Collect

We may collect certain data that you provide when using the store or completing an order, including:

  • Name.

  • Phone number.

  • Email address.

  • Shipping address.

  • Order and purchase details.

  • Information you provide when contacting us.

Some technical data may also be collected automatically while browsing the site, such as device type, browser, IP address, and pages visited.

How We Use Your Data

We use personal data to:

  • Fulfill and process orders.

  • Communicate with you regarding your orders.

  • Respond to inquiries and provide customer service.

  • Improve your store experience.

  • Improve site performance and services.

  • Protect the site against unauthorized use or fraud.

  • Comply with legal requirements when necessary.

Data Sharing

Some data may be shared to the extent necessary with entities that help us operate the store and provide its services, such as:

  • Payment service providers.

  • Shipping and delivery companies.

  • Technical and analytical service providers.

Data may also be disclosed if required by law or by competent authorities.

We do not sell or trade our customers' personal data.

Cookies

The site may use cookies to improve the browsing experience, remember certain preferences, measure site performance, and understand how visitors use it.

You can manage cookies through your browser settings, noting that disabling them may affect some site functions.

Data Protection

We take appropriate technical and organizational measures to protect personal data from unauthorized access, use, modification, or loss.

However, absolute security cannot be guaranteed for any data transmitted or stored electronically.

Data Retention

We retain personal data for the duration necessary to fulfill the purpose for which it was collected, or for the period required by legal and regulatory requirements.

Once it is no longer needed, it will be deleted, destroyed, or handled in an appropriate manner according to the law.

Your Rights

In accordance with applicable laws, you may request to:

  • Know the personal data relating to you.

  • Correct or update your inaccurate data.

  • Delete your data in cases permitted by law.

  • Withdraw your consent when processing is based on consent.

  • Object to certain forms of processing your data, in accordance with the law.

To exercise any of your rights regarding your data, you can contact us through the contact details provided on the Contact Us page.

Privacy Policy Updates

We may update our privacy policy from time to time to reflect changes in store services or legal requirements.

Any updates will be posted on this page with the date of the last update modified.